Postage & Packing


Returns must be received within 30 days of purchase in original packaging and condition, unworn and with tags attached.

Please ensure you enclose the completed returns form with your order, or if you do not have that, a note of your name, address, order number and email address to allow us to process your return promptly.

You may return your order by any postal method, though we strongly recommend sending by a tracked method and obtaining proof of postage, as we cannot be held responsible for items that are lost in transit on their way to us.

When trying on items of clothing, please ensure that you are not wearing transferrable makeup, perfume or deodorant, which may leave a scent or marks on the item.

We will be unable to accept the return of any item where there is evidence that these instructions have not been followed or the item is soiled.

Pierced jewellery cannot be returned for hygiene reasons.

We reserve the right to refuse a refund on any items that are not fully fit for re-sale. This does not affect your statutory rights.

We reserve the right not to refund you if you return items to us outside the terms of our returns policy.